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New Blood Production Assistant

D&AD Logo



London, United Kingdom

Unknown / Non-Applicable

Non-profit Organisation

Published 2024-05-23

Job Title: Production Assistant (New Blood Awards)
Reports to: Senior Foundation Manager
Role: Full time, Fixed-term contract: March – May (Contract lengths vary)
Deadline: 24 February (Candidates are advised to submit their applications early)
Interviews: Throughout February and March.
Location: Options to be fully remote or hybrid London E2 Office working
Salary: £23,000 per annum
Hours: Monday - Friday (9:30am-5:30pm). Flexible hours considered.
It will be necessary to be flexible when working to deadlines and during the D&AD Awards judging period between 7th – 12th May 2023
About D&AD
Founded in 1962, D&AD is an organisation that is all about the pursuit of creative excellence within advertising and design - inspiring it, celebrating it and enabling it. A fundamental way of us achieving this is through our world class learning programmes which up skill the current and future workforce.
Whilst our remit focuses on the advertising and design industry there is a broader goal, to demonstrate the positive impact that creativity can have across education, the economy and within society.
Purpose of the Job
Every year D&AD’s New Blood Awards receive thousands of entries from students and emerging creatives from all over the world. This role is to assist in all aspects of the awards; from helping entrants submit their work through to reviewing and cataloguing the entries.
We’re looking for an ambitious Production Assistant to join our Awards team, it’ll be your job to help support the administration and delivery of the New Blood Awards and make sure each piece of work submitted by our entrants is of the right standard and requirements to be judged.
Key Responsibilities
Customer Enquiries
Deal confidently and efficiently with incoming and out coming entry queries
Provide a high level of customer service to entrants
Use the D&AD query database to log and resolve all queries
Ability to work with entrants, find out their needs and objectives and offer support on entry
When required, make outbound calls to contact tutors and entrants with outstanding entries.
Use the D&AD logging system to record and check entry data
Process and file digital entries
Quality check moving image, stills and web/app entries
Edit awards entry media where necessary
Identify and resolve problems with entries, contacting the entrant where necessary
Liaise with management to resolve complex problem
If necessary support other Production Assistants across the Professional Awards during busy periods.
Online Judging
Ensure all the entries are processed to the right standard in time for online judging
Credits Proofing
Proofreading: checking the credits submitted for entries into the Professional Awards
Correcting errors and inaccuracies.
Researching credits that are missing or have not been supplied by entrants.

Key Experience and Skills
Excellent proactive customer service both verbal and written
The ability to work both independently and cohesively as part of a team
Strong attention to detail and an ability to be flexible within all work matters
Ability to work effectively under pressure and to tight deadlines
Flexible approach to working hours
Computer literacy-highly proficient in G Suite and MS Office
Working Knowledge of Adobe CC is desirable but not essential
A second language (desirable but not essential)
Personal Qualities
Comfortable working in a team
You love to learn and are excited by the prospect of a diverse workload
Strong communication skills
Keen interest in design and advertising
Trustworthy and reliable.

D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please email to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.*
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
Our privacy statement can be viewed on the D&AD careers page.

Job Types: Full-time, Contract

Salary: £23,000.00 per year

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